RCCG Hospitality provides an online platform that allows users to search for and book accommodation, meeting rooms, and other hospitality services. RCCG Hospitality owns some of the rooms listed and also facilitates the booking process for third-party service providers.
2. Definitions
Platform: The website and mobile application provided by RCCG Hospitality.
Service: The online booking services offered by RCCG Hospitality through the Platform.
User: Any individual or entity using the Platform to make bookings or otherwise interact with RCCG Hospitality.
Service Provider: Any entity offering accommodation, meeting rooms, or other hospitality services through the Platform.
3. User Account
Users must create an account to access certain features of the Platform. When creating an account, users must provide accurate and complete information. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
4. Use of the Platform
Users may use the Platform for lawful purposes and in accordance with these Terms of Use. Prohibited activities include, but are not limited to:
- Engaging in fraudulent activities.
- Posting false or misleading information.
- Spamming or sending unsolicited messages.
- Using the Platform to violate any applicable laws or regulations.
5. Booking Process
To make a booking, users must follow the booking process outlined on the Platform. This includes selecting the desired service, providing necessary information, and completing the payment process. Once a booking is confirmed, users will receive a confirmation email with details of their booking.
6. Payment and Pricing
All payments must be made in accordance with the terms specified at the time of booking. Prices listed on the Platform include applicable taxes and fees, unless otherwise stated. Users are responsible for ensuring that their payment information is accurate and up to date.
7. Cancellations and Refunds
Cancellation and refund policies vary depending on the service provider. Users should review the specific cancellation and refund policy for each booking before completing their reservation. In the event of a dispute, RCCG Hospitality will facilitate communication between the user and the service provider.
8. Reviews and User Content
Users may submit reviews and other content to the Platform. By submitting content, users grant RCCG Hospitality a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display the content. Users must not post content that is false, misleading, or violates any laws or rights of third parties.
9. Intellectual Property Rights
All content on the Platform, including text, images, and software, is owned by RCCG Hospitality or its licensors. Users may not reproduce, distribute, or create derivative works from this content without prior written permission from RCCG Hospitality.
10. Privacy and Cookies
RCCG Hospitality is committed to protecting user privacy. Our Privacy Policy, which is incorporated into these Terms of Use by reference, explains how we collect, use, and share user data. By using the Platform, users agree to the terms of the Privacy Policy.
10. Privacy and Cookies
RCCG Hospitality is committed to protecting user privacy. Our Privacy Policy, which is incorporated into these Terms of Use by reference, explains how we collect, use, and share user data. By using the Platform, users agree to the terms of the Privacy Policy.
11. Limitation of Liability
RCCG Hospitality provides the Platform on an "as is" and "as available" basis. We make no warranties or representations about the accuracy or completeness of the content on the Platform. To the maximum extent permitted by law, RCCG Hospitality is not liable for any damages arising from the use of the Platform.
12. Indemnification
Users agree to indemnify and hold RCCG Hospitality harmless from any claims, damages, or expenses arising from their use of the Platform or violation of these Terms of Use.
13. Modifications to the Terms
RCCG Hospitality may modify these Terms of Use at any time. Users will be notified of significant changes through the Platform or by email. Continued use of the Platform after changes are made constitutes acceptance of the revised Terms of Use.
14. Governing Law and Disputes
These Terms of Use are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms of Use will be resolved through arbitration in accordance with the rule of Law.
15. Miscellaneous
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms of Use constitute the entire agreement between users and RCCG Hospitality regarding the use of the Platform.
